The Wildgoose Gallery
Terms and Conditions 2023

GENERAL
Please note that if using VISA or MASTER CREDIT CARDS a processing fee of 3%
Will be applied to the total price of any goods purchased.

If using Paypal a processing Fee of 3% will be applied by Paypal.

BANK TRANSFERS by BACS
If making payment for goods by BACS no surcharge is applicable.

DELIVERY and DISPATCH
The Wildgoose Gallery will dispatch any artworks and giftware generally by Royal Mail Recorded Delivery.

If residing within the UK mainland Artworks only are dispatched within 3-5 days from receipt of your order.. Items such as Ceramics or Glassware are dispatched within 3 days from receipt of your order, however postage and packing charges may vary due to the amount of work required to ensure safe delivery.

Larger artworks over 24”SQ are dispatched within 3-5 days from receipt of your order and clearance of funds. We can also ship artworks overseas to most desitinations via UPS.
All artworks are carefully packaged with the contents fully protected. Overseas shipping charges can be notified by email before delivery of the item(s) and the charge added to the overall costs of item(s) purchased.
Customers who have items dispatched to overseas destinations will be in receipt generally within 10 days from dispatch of the goods.
All overseas goods are insured against damage or loss.and use tracking codes which are e-mailed to the customer.

Events out of our control will be notified to you with an estimated delivery date.(Force Majuere)

Trabking codes and notifications of dispatch are provided on all dispatched labels.

DAMAGES
If any items are received damaged, you must notify us within 3 days of receipt of the goods. Return the goods to us and we can arrange an immediate refund or credit, alternatively we can send a voucher for the amount that can be redeemed at any time.

RETURNS
We cannot accept returns on items unless they have sustained damage in transit.

BUSINESS PURCHASES and VAT
We can issue an invoice to your business with VAT omitted. VAT will not be chargeanle on any business transactions.